Go to job search

Apprentice Administration Officer SPRINGBOARD (SUNDERLAND) TRUST

SPRINGBOARD (SUNDERLAND) TRUST

Apprentice Administration Officer SPRINGBOARD (SUNDERLAND) TRUST

£12314

SPRINGBOARD (SUNDERLAND) TRUST, Castletown, Sunderland

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 54d5d41658734a279db81ecbf885c8b7

Full Job Description

  • Provide administrative support and acting as first point of contact offering advice and information to colleagues, learners, and visitors

  • Daily responsibility for the efficient operation of reception and office administration including scanning, filing, archiving, welcoming visitors, taking minutes, diary management, answering and making calls, responding to emails and enquiries.

  • Tracking of learner attendance and destinations including following up on missed sessions

  • Ensure sound effective internal and external communications

  • Support with audit processes ensuring compliance with regulatory and funding guidance

  • Exam invigilation

  • Administer DBS and ID process following relevant training

  • Maintain appropriate and accurate administrative, financial, and other records including inventories, stock control, procurement and petty cash

  • Ensure all post is received, distributed, and prepared in a timely manner

  • Operate with flexibility around location and programmes

  • Carry out duties in accordance with the quality systems and procedures currently in place throughout the organisation

  • Operate within the guidelines of Springboard's Health and Safety Policy

  • Promote and support equality and diversity through Springboard's Equal Opportunities Policy

    Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, GCSE or equivalent English (Grade FS Level 2 or Grade 4 GCSE) Desired

    • GCSE or equivalent Maths (Grade FS Level 2 or Grade 4 GCSE) Desired

    Springboard is a registered charity which aims to support the development of sustainable communities, where people have the skills, they need for work and life. With over 40 years of leadership in the education sector the organisation provides a wide range of training and community development programmes across the Northeast of England. Springboard is an Investor in People, holds the Matrix Award for IAG and is a Disability Confident Employer.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience