Band 2 Booking Clerk

The main duties and responsibilities of the booking clerk are to provide an effective, efficient, and professional telephone central booking facility and help line for the Podiatry/Lymphoedema Services patients, carers, and clinical staff. Duties will include answering telephone calls, booking appointments, dealing with queries etc. As well as monitoring patient waiting times and clinical diaries to make best use of clinical staff time and to meet service KPI's.

Do you have excellent communication skills? If yes, then come and join the Podiatry and Non-cancer Lymphoedema Service Booking Team.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.

Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.