Business Support Manager (North)

The Business Support Manager, as the essential link between our practices and Resource Hub, is a key representative of the Todays Dental culture. They support our Practice Managers to run successful, thriving businesses through fantastic communication and facilitative leadership. This means the way a BSM leads and communicates is key to ensuring our teams remain happy and motivated, whilst maintaining great standards of patient care, productivity and efficiency.,

• Providing support and leadership to enhance performance, skills and knowledge of practice staff throughout the company.


• Supporting company vision and strategy, growth and business plans and seeking development opportunities


• Supporting the practice managers in working well and being compliant with CQC guidelines


• Helping with recruitment for managerial staff and clinical staff when needed.


• Driving Revenue & EBITDA within the dental practices, whilst ensuring all operational KPIs are met.


• Providing operational support across the practices


The role can be challenging at times, as you will be asked to manage many priorities, but it is also extremely rewarding to see the Practices within your Area and the people within them thriving and delivering amazing results.

Would you like to be part of a business that is committed to evolving a positive culture? A culture where we work hard to keep to our promise of being a 'deeply human' organisation, through consistently implementing our 4Ps model, For this position, we are looking for a strong leader to help support our practice teams & managers. It is important that you live close to the Manchester area and must be able to reliably commute or plan to relocate before starting work.

The right person for this role will have relevant skills, and importantly, will be enthusiastic to engage with and implement the Todays Dental model of the 4Ps with our teams.

Skills:

• Do you have good leadership qualities, capable of providing direction?


• Are you knowledgeable when it comes to budgeting, cash-flow regulation, maintaining balance sheet and monitoring P&L statements?


• Would you describe yourself as a good planner, with the determination to accomplish goals?


• Are you an excellent communicator, both written and verbal?


• Do you have excellent critical-thinking and problem-solving skills?, Experience of working within dentistry is essential, ideally 2 years.


• Successful candidate will also be able to drive and have a car and be close to Manchester area.


• Potential DBS and CQC registration may be required.


• Ability to commute/relocate.
  
  Todays Dental is a uniquely people-focused dental group, whose purpose is to improve lives and create smiles. Led by an experienced management team that prioritises collaborative efforts, it ensures a scalable, purpose-driven, and people-first culture, that produces longer lasting positive results.
  
  Purpose: When team members understand where they're going and what they are aspiring to achieve, they feel a sense of belonging. Todays Dental leaders link individual responsibilities and goals to Practice goals, to instill a greater sense of purpose.


• People: Todays Dental leaders take a genuine interest in helping people to release their potential through consistent support and encouragement. We believe in empowerment and autonomy; relationships and deliverables over hierarchy.


• Patients: Todays Dental leaders ask the question, "is what I am about to do/ask for adding value to our business/Practice, enabling us to focus upon patients?" Leaders pay attention to standards and patient experience within our Practices, encouraging teams and individuals to do the same.


• Profit: Profit is the feedback loop which informs us as to whether the other 3Ps are being implemented effectively. Leaders understand their business and use the information available to constantly improve. Leaders and teams understand how goals and KPIs relate to business activity and achieving purpose/vision., Car allowance


• 23 days holiday plus an additional day per year, to a maximum of 5, after your first full year's service.


• Discretionary performance related bonus


• Funded Health Plan with upgrade options


• Wellbeing Day in addition to annual leave entitlement, Our foundational belief is that companies starting with a clear purpose enable its people to connect with what the business wants to achieve and find value in what they do; and where people feel supported and valued, they are able to reach their full potential to ultimately drive growth within the business. This is the model of the 4Ps - the framework within which our Teams work (Purpose, People, Patients, Profit)


Everything we do as a business works towards our overarching vision: to change what it means to run a successful dental group, by being a deeply human organisation that is truly people-focused.

If this sounds like something you'd like to be a part of, we would love to hear from you!

Job Types: Full-time, Permanent

Pay: £35,000.00-£55,000.00 per year