Caseworker

As part of the exciting implementation of our new strategy, we are seeking a caseworker to join our professional advice service. This role is based within the Community Support area of our Organising and Influencing team, which will play a crucial in ensuring that students can access advice and support with the challenging issues they might face, while also helping us to ensure that our social policy and campaign work is focused on tackling these issues head on.

Our advice function provides a high standard of independent, impartial, non-judgmental and non-directive advice, support and representation to Leeds Beckett University students on a wide range of issues. Our focus is on casework related to academic regulations and procedures, but we can also answer questions relating to housing and finance.

We have a diverse student population at Leeds Beckett, with a growing number of international students and a broad range of cultural backgrounds that exist in the University. An ability to understand, relate, and sympathise with issues that may present in different ways is an important attribute for this role.

The successful applicant will be expected to manage their own casework as well as supporting other members of the team, including helping to triage queries that come through to the service.

If this sounds like you, we would love to hear from you.

For enquiries and an informal chat about the role, please find details in the advert on our webpage.

We look forward to reading your application and your cover letter. Your cover letter should illustrate how you meet the person specifications for this role and express your desire to work for our organisation.

Leeds Beckett Students' Union is changing and you could be a part of it! After two years of research, reviews and collecting feedback, we are very excited to launch a brand-new strategy that is innovative, community focused and prioritising fighting for the basic needs of our students. We're looking for enthusiastic and passionate people that can help us deliver our new missions! Experience in higher education or students' unions is useful but not essential, passion to help make our student's lives better is non-negotiable.

This is a permanent post working 35 hours per week, a flexible approach to working hours is required.