Client Care Associate
Linnaeus
Client Care Associate
£24045
Linnaeus, Town End, Leeds
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 90c3213355434bb4815b881f38692e60
Full Job Description
- Welcoming clients and their pets in a warm, professional manner.
- Managing the diary; booking in appointments and surgical procedures.
- Answering a range of client questions via email and telephone.
- Pro-active communication between clients and colleagues to ensure the day runs smoothly.
- Administration duties e.g. scanning paperwork, filling in forms etc.
- Processing prescription requests.
- Taking payments.
- Promoting offers and services.
- Ensuring that reception is clean and well-stocked.
Previous Customer facing experience - Strong administration and organisation skills
- Confident using the telephone
- Reception or Client Care experience
- Cash handling and till operation
- Previous experience of working in a veterinary/doctors surgery (Desirable)
- IT skills - confident in the use of Word, Excel and Outlook as a minimum
We are a multi-site, RCVS accredited, primary care and referral practice near Leeds. - 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
As a respected name in West Yorkshire veterinary care, it is our mission to offer the very best care for our clients and their pets across the four branches and our Morley 24-hour hospital.
We understand the special bond that exists between pets and their owners, so that's why we are committed to provide the very best care to look after them both.