Digital Delivery Director

Reporting to the Chief Digital & Information Officer, the DDD has a broad and challenging set of responsibilities with the primary purpose of delivering digital products and capabilities that are user and service delivery focused, across NHSBT. They will lead national functions, whilst being accountable for transforming NHSBTs strategy and approach to product development and delivery from discovery, alpha and beta to continuous improvement of live services. To do so, the DDO will work collegiately with the CDIO, the Assistant Director of Solution Delivery and Heads of Design and Product Centres, designing and implementing a structure that enables product centric working and the evolution of the delivery model, appropriate to the size and scale of NHSBT. The DDO will be directly responsible and have overall accountability for the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture; where speed, team, and regular incremental delivery
is the norm rather than the exception., Creating, leading and developing multidisciplinary teams, ensuring that you have the correct structure and levels of skill to deliver; Lead the development and delivery of critical and national information systems across NHSBT, such as PULSE, Donor Portal, customer relationship management, NTXD and more; Owning the delivery roadmap, working with the service and product owners backlogs to prioritise delivery; Engaging with business partners, across the organisation, to gain buy-in on prioritisation, with agreement on the key performance metrics which will be impacted; Measuring and monitoring the products and services that you develop, regularly reviewing operational metrics to validate the effectiveness of products in meeting user needs; Supporting in developing and participating in wider skill development and recruitment activities such as hackathons, conference events, university partnerships, etc; Leading the ambition, strategy, strategic planning and delivery of building and
strengthening a digital first culture across NHSBT; Ensuring financial good health by carefully managing budgets and operating costs to ensure value for money and sustainable deliver; Playing an active role within the Digital and Technology Services directorate senior leadership team, modelling agile leadership behaviours and the core values of NHSBT; Working with your technical teams and the Chief Architect to ensure the technical aspects of the products and services

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives
than ever