Digital Delivery Director

We are a health care, biomedical manufacturer and supply chain organisation. But at our heart, we are an organisation that enables daily acts of altruism - from the thousands of blood donors who come out every day to the families who, in the depth of grief, consent for their loved ones to become organ and/or tissue donors. It is for these donors, families and the patients they serve that we strive to be the very best in everything we do. Our mission is to save and improve lives.

As we look to the future, our ambition is to save and improve even more lives, building a world where every patient receives the donation they need. To deliver this vision, we have five priorities: growing and diversifying our donor base; modernising our operations; driving innovation into practice; collaborating with partners and investing in people and culture. Digital, data and technology have a central role to play in developing and delivering our future strategy and, as such, we are looking for an inspirational Digital Delivery Director (DDD) to join our progressive leadership team. The Role Reporting to the Chief Digital & Information Officer, the DDD has a broad and challenging set of responsibilities with the primary purpose of delivering digital products and capabilities that are user and service delivery focused, across NHSBT.

They will lead national functions, whilst being accountable for transforming NHSBT's strategy and approach to product development and delivery from discovery, alpha and beta to continuous improvement of live services. To do so, the DDO will work collegiately with the CDIO, the Assistant Director of Solution Delivery and Heads of Design and Product Centres, designing and implementing a structure that enables product centric working and the evolution of the delivery model, appropriate to the size and scale of NHSBT. The DDO will be directly responsible and have overall accountability for the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture; where speed, team, and regular incremental delivery is the norm rather than the exception. The Person To be successful in the post, the successful candidate will be: · Experienced in leading the design, development and delivery of volume based, omni channel B2B and B2C
products and services, within a complex, regulated and/or safety critical, ambiguous operating environment.

• An adept digital transformation leader, able to flex their leadership style and approach to fit the stakeholder and/or operational context, with the ability to influence at executive and board level and build broad based support for their product vision and digital strategy. · Able to rapidly and consistently, build, mature and evolve, product design, development and delivery capability, to enable continuous development and delivery at scale, in response to rapidly changing demands. · Passionate about building high performing, empowered, inclusive, diverse teams, which are representative of the communities and customers they serve. · Collegiate, forging strong, mutually beneficial, collaborative working partnerships with a wide and diverse range of commercial providers, to appropriately augment capability and build capacity.


NHSBT are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with. As such, we positively encourage applications from all sectors of the community irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, neuro-diversity or other personal circumstances. We are committed to policies and procedures that ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. For more information and to apply for this exciting leadership role within this NHS organisation of unique importance, please visit: https://micro.green-park.co.uk/nhsbt/.