Events Coordinator

An exciting full-time opportunity has arisen to join a leading B2B news, research and events company based in the City of London and work across a portfolio of international events.

Is your attention to detail exceptional? Are you keen to take ownership of your workload? Do you want to be part of a hardworking and friendly team? If so, the events coordinator role might be for you!

This role is an integral part of a busy team and the right candidate will independently manage day-to-day tasks across a portfolio of global events. The position offers an excellent opportunity for a proactive and enthusiastic individual to excel in the events industry by working on varied end-to-end aspects of our renowned forums, think tanks, awards ceremonies and networking events. This role is suitable for graduates or professionals searching for their second job in the events industry.

THE ROLE

This role will include but is not limited to the following responsibilities:

Pre-event:

• End-to-end management of the delegate registration process and being the main point of contact


• Accurate reporting on attendee and revenue figures


• Maintaining CRM data


• Credit control via email and telephone


• Coordinating event sponsors' contract deliverables and being their main point of contact


• Prompt and accurate updating of the event websites


• Working closely with the senior events manager and head of event operations on elements of the event logistics, including table planning for the awards


• Preparing and organizing badges and other onsite collateral


• Supporting the wider events team with day-to-day and ad-hoc tasks on request


Onsite:

• Setting up and managing the registration of delegates, speakers and sponsors


• Handling onsite queries


• Undertaking various tasks during awards ceremonies to ensure the timely and accurate running of the show


• Representing the company in a professional manner and upholding our standard of customer service


• Responding in a proactive and timely manner to any ad-hoc requests from the wider events team onsite, Promptly processing attendee data to ensure the CRM is updated accurately


• Working closely with the accounts department to chase unpaid registrations


• Collating attendee feedback and testimonials


• Updating event websites with gallery photos


• Assessing event statistics and survey results to provide the team with charts and usable statistics for marketing


• Producing post-event reports for event sponsors
  
  The ideal candidate will have the following experience, skills and profile:


• Similar experience in an event-based role


• Exceptional attention to detail and the ability to review own work


• Evidence of being self-sufficient and taking initiative, with the ability to undertake tasks with minimal supervision


• Organization skills and the ability to effectively prioritize multiple tasks


• Strong verbal and written communication, plus great interpersonal skills


• Comfortable making phone calls in an office environment


• Flexible and willing to support the team


• A can-do attitude


• Self-awareness of own learning style


• Knowledge of Excel and Word is essential


• Knowledge of a CRM system is desirable
  
  IR Media Group is an international business media company renowned for our magazines, events, and research. With roots in the Economist Group, our flagship publication, IR Magazine, is essential reading for executives worldwide. Our forums and awards are a key part of the calendar in leading financial centers, including New York, London and Hong Kong.


On offer is an excellent opportunity to develop your career in an environment where talent and ambition are recognized and rewarded. With a very strong team ethic, we are passionate about what we do, offer great customer service to our clients and are proud of the work we deliver.

Our events at a glance:

• Number of events per year: 16 forums, 6 awards, 4 think tanks and 24 webinars


• Attendance per event: Ranges from 80-500 pax


• Honours: Winner: Best creative innovation & discovery (2023), Winner: Logistical challenge of the year (2021), Runner-up: Best international event (2021), Runner-up: Virtual event awards (2020), Runner-up: Best overseas conference of the year (2018)
  
  The salary for this position is competitive and dependent on experience. IR Media Group also offers excellent benefits including:


• Health insurance with BUPA


• Pension contribution


• 25 days paid leave in addition to bank holidays, rising annually after two years of service


• Cycle-to-work scheme


• Excellent career progression opportunities


• Great experience working in the City of London with an international team


• Training and personal development


Job Type: Full-time

Benefits:

• Company pension


• Cycle to work scheme


• Free flu jabs


• Private dental insurance


• Private medical insurance