IT Telecoms Support Apprentice
ONE2CALL LIMITED
IT Telecoms Support Apprentice
£14,000 a year
ONE2CALL LIMITED , Holbrook, Sheffield
- Full time
- Permanent
- Apprenticeship programme
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: 07-06-2024 (In 6 days)
job Ref: None
Full Job Description
You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to ensure your individual and team SLAs and KPIs are exceeded.