Marketing Executive - Operational Communications

We have an exciting opportunity for a Marketing Operational Comms Executive to join our growing Marketing Team. You'll support the wider Marketing Team in the design and execution of personal and adaptable communications to customers.

You'll play a critical role in supporting our marketing initiatives by ensuring efficient and effective communication across various channels, supporting multiple business objectives and stakeholders. Channels include, but are not limited to, operational letters, emails, scripts, web copy, collateral and video creation. In this role you will:

- deliver customer communications to support SSE and SSE Airtricity stakeholders to drive engagement and meet business objectives.

- be creative and seek out process and customer experience improvements, delivering consistency across all below-the-line communications

- ensure all comms are consistent with brand and tone of voice guidelines and are created within a timely manner

- assist in the production of content to support new product launches and CRM (Customer Relationship Management) campaigns

- effectively implement regulatory requirements across customer and operational comms

- collaborate with teams to ensure alignment of messaging and communication strategies, fostering a cohesive brand image

This role will require regular travel to other SSE offices across the UK and Ireland.

demonstrable experience in a marketing, communications, or related field, with a focus on delivering operational communication and project coordination

- exceptional written and verbal communication skills, with the ability to tailor messages for different audiences and channels.

- strong attention to detail, ensuring accuracy and consistency in all communication materials

- the ability to work effectively within cross-functional teams, manage communication with multiple stakeholders and foster open communication and a collaborative spirit

- knowledge of regulatory considerations and compliance

SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.

Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading.

In Great Britain we operate under the brand SSE Energy Solutions providing energy and related energy solutions (EV, Solar, Smart, Heating & Cooling etc) to businesses of all sizes and public sector organisations across Great Britain.

In Ireland - we operate under the brand SSE Airtricity providing energy and related energy solutions (Solar, EV etc) to homes, businesses including public sector organisations across the island of Ireland.

We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.