Night Support Worker (Female Only Supported Housing)

We believe that no one should have to sleep rough on London's streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantages.


• The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.


• You will be responsible for providing support to all the residents as needed during the evening and night, including running co-designed activities, and responding appropriately to requests and incidents.


• The successful applicant must be able to model person-led, psychological, gender, and culturally informed support, be skilled at building trust and be a great team player. You must be confident working as the sole support worker on site and have good judgement in managing incidents.


• This is a waking night support role, undertaking 12 hour shifts alongside concierge, 8pm to 8am every Friday, Saturday and Sunday night. Please be aware that the building has several floors and no lifts.


• The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
  
  30 days holiday plus bank holidays


• Generous training budget, plus an annual personal training budget


• Enhanced Sick Pay Policy


• Enhanced family friendly policies


• Day off for moving house


• Hybrid working (depending on role requirements)


• Pension - 5% Employer, 3% Employee


• Cycle to Work Scheme


• Season Ticket Loan


• Employee Assistance Programme


• Reward Gateway (access to discount vouchers and cashback at the UK's favourite retailers)

We are a London Living Wage employer