Office Administrator / Customer Service

Due to continual growth of the company Signature Kitchens, Bathrooms and Tiles are looking for a skilled and enthusiastic Office Administrator to join the team.

Based in Whitley Bay, Newcastle, we are a well- established business who welcome enthusiastic and motivated people with a desire to deliver excellent customer service.

This is a great role that someone could make their own. You'd be joining a close- knit team and would be the right-hand support to one of the directors.

• Acting as the first point of contact for the office


• Inbox management for directors


• Book in customer appointments and home visits around the directors availability


• Support director in appointments with customers to design their dream bathroom, kitchen, or bedroom


• Convert interest into sales using the leads generated in our showroom, social media, website & telephone calls


• Manage the company mailbox and respond to all enquiries


• Sending invoices and chasing payment


• Update our website and post on social media


• Help design marketing campaign & posters


• Order stock and liaise with suppliers


• Take delivery of stock
  
  · Experience working within an office administrative role


· Smartly presented

· Excellent time keeping

· Able to work on your own initiative

· Organised and the proven ability to multi task

· Confident

· Experience in dealing with customers

· Excellent communication skills- verbal and in writing

· IT Literate- intermediate knowledge of Microsoft Excel and Outlook E-Mail

Signature Kitchens Bathrooms and Tiles Ltd is a family run business dedicated to producing only the most breath-taking kitchens, bathrooms and bedrooms.

With over 10 years experience in the bathroom and kitchen industry we take great pride in the bespoke bathrooms, kitchens and bedrooms we design