Operations Manager - Digital Agency

As an Operations/Office Manager you'll play a pivotal role in ensuring the smooth and efficient functioning of our operations. You'll be responsible for planning and allocating resources for digital projects, working closely with our delivery team to optimise their time and efforts. This role requires a blend of organisational prowess, strategic thinking, and excellent communication skills to effectively coordinate project schedules and prioritise tasks.,

• Plan and allocate resources for digital projects, ensuring the optimal utilisation of the delivery team's time and skills.


• Collaborate with project managers to develop weekly and monthly schedules for resource allocation, taking into account client priorities and project deadlines.


• Coordinate with department heads to assess resource availability and skills gaps, proactively addressing any staffing needs or challenges.


• Monitor project progress and resource utilisation, identifying opportunities for optimization and efficiency improvements.


• Maintain clear and transparent communication channels with team members regarding project assignments, deadlines, and expectations.


• Oversee the day-to-day operations of the office, including facilities management, supplies procurement, and administrative support.


• Foster a positive and collaborative work environment, promoting teamwork and cross-departmental collaboration.


• Implement and enforce organisational policies and procedures to ensure compliance and adherence to industry standards.
  
  Worked in a similar role, supporting multiple teams internally.


• Proven experience in operations management, office management, or similar role, preferably within a marketing or digital agency environment.


• Strong organisational and planning skills, with the ability to prioritise tasks and manage multiple projects simultaneously.


• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.


• Proficiency in time management and willingness to learn new software, with a keen eye for detail and accuracy.


• Ability to thrive in a fast-paced and dynamic work environment, with a proactive and solution-oriented mindset.


• Familiarity with digital marketing and advertising concepts is a plus.
  
  Iris have partnered with a growing marketing and digital agency in Birmingham.. They specialise in crafting digital experiences that drive engagement and growth for businesses across various industries within both a development, design and performance marketing capacity. As we continue to expand, we're seeking a talented Operations/Office Manager to join us in organising and optimising resources for our digital projects.
  
  Opportunity to work with a talented and passionate team in a collaborative and creative environment.


• Competitive salary and benefits package, including health insurance and professional development opportunities.


• Exciting projects and clients spanning various industries, providing ample opportunities for growth and learning.


• Flexible work arrangements and a supportive company culture that values work-life balance.