Patient Experience and Nutritional Supervisor (Grade B)

Our Patient Catering Team is currently going through a period of transformation, and to support this, we are now recruiting for an additional colleague to join our Supervisory team on a permanent basis.
Our Catering Team are passionate about our patients experience, and developing our service to meet the needs of our patients, colleagues and service users, but also that we work collaboratively with internal and external stakeholders, building upon the trusts foundations and right care values.
You will play an active part in enhancing our Patients and Colleagues Experience, To ensure service delivery and data / information is managed effectively, and that the service is maintained to our service level agreements.
The role will also include, supporting the onboarding of new colleagues, including local induction, training, and delivery of recurrent training of catering colleagues, meal time assurance checks, first line management of a team of catering colleagues which includes patient dining colleagues and our ward based hostess and housekeeper colleagues., · To ensure the Company's statutory regulations regarding hygiene, food safety, health and safety and cleanliness in the kitchen and ancillary areas are complied with in all tasks undertaken by staff and by visitors..
· To provide high personal standards of performance, hygiene and appearance
· Exchange information with catering staff in relation to rotas, catering service and training matters. This is to include :
· Ensuring staff know the menu being served
· Portion size of the dishes
· Presentation
· Ensuring correct uniform and friendly and courteous manner to customers

AGH Solutions is a wholly-owned subsidiary of Airedale NHS Foundation Trust. We are proud of our NHS heritage, and proud to be supporting Airedale's clinical services.
We provide a wide range of services from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement, to clients both within and beyond the NHS., Working for our organisation
AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.
AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.
Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government's new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.
AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.

26 days holiday a year + Bank Holidays (pro rata)
24/7 access to Employee Assistance Line
Options to buy and sell annual leave
Access to 4 Staff Networks - Enable, Gender, Race Equality and Rainbow Networks
Onsite Children's Nursery
Access to NHS Discounts, If you are offered a position which requires you to undertake a Disclosure & Barring Service (DBS) check, Airedale NHS Foundation Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £41.90, Standard £21.90 or Basic £21.90) from your first full months salary. This is a condition of your employment.
In applying for a post that requires a DBS check you are confirming that you have read and understood the DBS Privacy Policy for Enhanced and Standard Checks (Click here for the privacy policy)
You are encouraged to participate in the DBS Update Service and pay the £13 cost per year.
We encourage applicants to receive the Covid-19 vaccination but this will not be a condition of deployment with the organisation. We will be asking applicants to share their vaccination status as part of our normal pre employment screening but this will not affect their employment status with the Trust.