Pension Adminstration Officer

Our Pension Administration Officers are pivotal in the delivery of Strictly Education's comprehensive pension services. As part of our dynamic Pensions team, you'll act as a first point of contact to clients and pension funds, handling queries efficiently and escalating complex issues to the Pension Manager as necessary.

Possessing an in-depth understanding of Local Government Pension Schemes (LGPS) or Teachers Pensions (TP), the Administration Officers will ensure accurate data management, documentation, and client support, adhering to service level agreements by consistently delivering accurate work on time, utilising task management tools such as eTickets and Monday.com.

You'll also stay abreast of evolving legislation and industry best practices, ensuring all work aligns with current processes and standards, and always striving for continuous improvement in service delivery.

• Exceptional customer service and communication skills.


• Experience in a similar administrative role, ideally working with Local Government Pensions (LGPS), Teachers Pensions (TP) or similar Pension Funds.


• Strong aptitude for working with numbers, problem-solving, and maintaining accuracy.


• Proficiency in basic Excel skills (e.g., v-lookup).


• The ability to work under pressure and meet deadlines, with the capacity to manage competing priorities.
  
  As a trusted partner to over 2,000 schools and academy trusts, Strictly Education is proud to deliver an integrated education support service solution across HR, payroll & finance, premises, IT and school governance. By alleviating operational and administrative burdens, we ensure the school runs efficiently, freeing up time and leaving staff to focus on teaching the children.
  
  Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5)


• Hybrid or remote working across the country


• Learning & Development


• Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.