Practice Manager

The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice manager is responsible for: 1.Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. 2.GP and on-call team Rotas 3.Claims such as CQRS, Enhanced Services, Public Health, Health Checks, Minor Surgery 4.HR including annual leave and sickness authorisation and return to works of all Head of Depts.

5.Creating accounts for aspects of the business such as ICE, Teamnet, Eclipse, Open Exeter, AccuRx, NHS Mail, TPP, INR Star, Maxims etc. 6.Practice Audits such LARC, Minor Surgery, Staff, Procedures, and appointments. 7.Functional management of all clinical and administrative staff and all Head of Departments. 8.Managing the recruitment process for the practice 9.Establishing, reviewing, and regularly updating Job Descriptions and Person Specifications 10.Managing contracts for services i.e.

cleaning, gardening, window cleaning etc 11.Leading change and continuous improvement initiatives 12.Coordinating the reviewing and updating of all practice policies and procedures 13.Developing, implementing, and embedding an efficient business resilience plan (BRP) 14.Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners 15.Ensuring the team reach QOF targets (Overseen by QOF Partner and Business & Strategic Partner) 16.Coordinating the practice diary, ensuring meetings are scheduled appropriately. 17.Liaising at external meetings as required 18.Marketing the practice appropriately 19.Managing the Patient Participation Group (Overseen by Business & Strategic Partner) 20.Managing all complaints effectively 21.Supporting dispensary lead and optimising the dispensary business 22.Management support for the Pharmacy Business 23.Ensuring compliance with legislation and deal with disciplinary issues accordingly 24.The management
of the premises, including health and safety aspects such as risk assessments and mandatory training 25.Managing the practice IT system, delegating staff to act as administrators. 26.Ensuring compliance with IT security and IG 27.Coordinating of all projects within the practice 28.Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

29.Maintaining the NHS choices websites 30.Oversee CQC or ICB inspections in conjunction with Business & Strategic Partner