Receptionist Apprenticeship (SLM) - Victory Swim and Fitness Centre - North Walsham

Everyone Active are looking for enthusiastic and energetic candidates to work towards their Customer Service Level 2 and work as part of a friendly team to provide a fun, safe and quality experience for all of our customers. As part of your apprenticeship, you'll be embedded into a fully operational reception / sales and administration. Duties include understanding our products and services., At Everyone Active you will work towards your Customer Service Practioner L2 Apprenticeship qualification over the course of 15 months.

The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.

Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised

Customer Service qualification along with developing customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Understanding our products and services

- Working as part of a team

- Dealing with customer conflict and Challenge

- Influencing skills

We need a receptionist who will...

- Be passionate about promoting our products

- Be able to work under your own initiative and work as part of a team

- Have an enthusiastic can-do attitude and friendly personality

- Be confident in using computers

- Experienced in customer service, being the first points of contact, its' key you can provide a professional service to all our customers, Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English, This position will equip the candidate with the skills to complete front of house, admin and sales roles. Opportunities to do other leisure based qualifications such as National Pool Lifeguard and level 1 Swim Teacher will also be available.

Whether you want to swim, go to the gym, enjoy a fitness class or take on all three, Victory Swim and Fitness Centre has got you covered. In the six-lane, 25-metre pool hosts our award-winning swimming lessons, as well as fitness and fun swim sessions, while there's also a fully-equipped gym to help you reach your fitness goals. The centre also boasts a group fitness studio in which we hold a wide range of different group fitness classes.

You will be required to workdays, evenings, and weekends. Full training will be given on the centre's systems.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting, and friendly environment. Furthermore, as a bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide., You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)