Relief Supervisor - Inglewood Care Home, Wigton - CMB1075e

The supervisor is accountable for the monitoring, delivery and continuous improvement of the quality of the services to high standards by creating an environment in which excellence will flourish.

They should ensure the effective maintenance and delivery of all housekeeping services in the establishment and support a culture of engaging and supporting staff to deliver care services in a person centred and dignified way.

This job and this description is a guide to the level and range of responsibilities the post holder will be expected to undertake initially and it is neither exhaustive nor inclusive and is subject to review periodically to meet changing circumstances and demands.

• To ensure all routines of the home/establishment are effectively maintained. Promote the highest standard of care practice embracing the ethos of maximising independence, participation and dignity.



• Manage the performance of all members of the staff team, encouraging and setting high standards, monitoring performance; and challenging practice and attitudes which fall below expectations to create a positive atmosphere in which residents can thrive.



• Act as key worker for service users, co-ordinating all relevant services to each individual or groups and acting as a contact point for relatives, associated carers and relevant agencies.



• Administer treatments and prescribed medication in accordance with Cumbria Care's policies and procedures.



• Safeguard the security and welfare of residents in line with the Safeguarding Policy and the Social Care Council Code of Practice. Ensure all staff understand safeguarding principles and any actions required.



• Throughout all work activities, promote and demonstrate best practice in accordance with Cumbria Care quality assurance procedures, to ensure compliance with the requirements of the Care Quality Commission (CQC) and other regulatory bodies.



• You are responsible for your own health and safety and that of other people in the course of your work and must ensure all activity within the home and its environs is undertaken in a safe and proper manner and in accordance with infection control principles and the Health and Safety requirements of the Council., If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.
  
  Excellent training and development offers


• Flexible working opportunities


• Opportunity to join the Local Government Pension Scheme


• Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)


• Various perks and discounts schemes, including money off your phone contract and local gyms


• Competitive rates of pay